Privacy Policy

Last updated: January 2026

This Privacy Policy explains how Premier Service Ltd (“we”, “us”, or “our”) collects, uses, and protects personal data when you visit or interact with premierserviceltd.co.uk (the “Website”).

We are committed to protecting your privacy and handling personal data responsibly, in line with UK data protection law, including the UK General Data Protection Regulation (UK GDPR).

Who we are

Premier Service Ltd
Registered address: Upper Bourne End Lane, Hemel Hempstead, Hertfordshire, HP1 2UJ
Website: premierserviceltd.co.uk
Email: service@premiergroup.org.uk

For the purposes of data protection law, we are the data controller of personal data collected through this Website.

The personal data we collect

We may collect and process personal data that you choose to provide to us, including:

Name, email address, telephone number, and other contact details
Information submitted through enquiry, contact, or quote request forms
Information provided as part of job applications or recruitment processes
Account information for customers who access secure areas of the Website
Business or service related information you choose to share with us
Any other information you provide when communicating with us

We may also collect certain technical information automatically when you use the Website, such as IP address, browser type, device information, pages visited, and general usage data.

How we use your personal data

We use personal data for purposes including:

Responding to enquiries and quote requests
Providing and managing our services
Communicating with customers, suppliers, and prospects
Managing recruitment and job applications
Administering customer accounts and secure areas of the Website
Improving our Website, services, and user experience
Monitoring and analysing Website usage
Sending marketing communications where permitted by law
Complying with legal and regulatory obligations

We only process personal data where we have a lawful basis to do so, such as consent, legitimate interests, or the performance of a contract.

Marketing communications

If you contact us through the Website, we may respond to your enquiry using the details you provide.

We may also send marketing communications about our services, updates, or insights where permitted by law. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

Cookies and analytics

Our Website may use cookies and similar technologies to ensure it functions correctly and to help us understand how visitors use the Website.

At present, we do not actively run advertising or analytics campaigns, but we may introduce analytics or tracking tools in the future to support website performance and marketing activity.

You can manage or disable cookies through your browser settings. Please note that some features of the Website may not function correctly if cookies are disabled.

Sharing your data

We do not sell personal data.

We may share personal data with trusted third party service providers who support our business operations, such as website hosting providers, IT support, or software services. These providers are only permitted to process personal data on our behalf and in accordance with our instructions.

We may also disclose personal data where required by law or where necessary to protect our legal rights.

Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

When personal data is no longer required, it will be securely deleted or anonymised.

Your data protection rights

Under UK data protection law, you have rights in relation to your personal data, including the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Object to or restrict how we process your personal data
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details above.

Data security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. However, no internet based system can be completely secure.

External links

Our Website may include links to third party websites. We are not responsible for the privacy practices or content of those websites.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page and will apply from the date shown above.

Contact us

If you have any questions about this Privacy Policy or how we handle personal data, please contact:

service@premiergroup.org.uk